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Noticeboard

Flu Vaccinations

Are you eligible for a flu vaccine? If so you can now book your flu vaccination appointment.

 

You are eligible to receive a free flu jab if you:

  • Are 65 years of age or over
  • Are pregnant
  • Have certain medical conditions
  • Are living in a long-stay residential care home or other long-stay care facility
  • Receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill

 OVER 65’s clinics start 19th September.

 UNDER 65 and at risk clinics start 14th October.

 Ring the surgery today to make an appointment.

       

 

 

Your Infection

 

 

 

Without antibiotics,

most are better by

How to look after yourself and family

 

Middle ear infection

 

 

8 days

 

 

·        Have plenty of rest

·        Drink enough fluids to avoid feeling thirsty

·        Ask your local pharmacist to recommend medicines to help your symptoms or pain (or both)

·        Fever is a sign the body is fighting the infection and usually gets better by itself in most cases. You can use paracetamol if you or your child are uncomfortable as a result of a fever

·        Use a tissue and wash your hands well to help prevent spread of your infection to your family, friends and others that you meet

 

Sore throat

 

 

7 – 8 days

 

 

Sinusitis

 

 

14 – 21 days

 

 

Common cold

 

 

14 days

 

 Cough or                bronchitis

 

21 days

 

Incorrect information on Google

Please check our here for practice website for information on opening and closing times.

We are aware that information showed by Google about the surgery is incorrect. We are in the process of trying to rectify this.

 

Our opening times are:-

Mon                      8:00am – 6:30pm

Tues                      8:00am – 6:30pm

Wed                      8:00am – 6:30pm

Thur                      8:00am – 6:30pm

Fri                         8:00am – 6:30pm

Sat/Sun                                Closed

 

* Patients wishing to use the Extended Hours Phlebotomy Service NEED to make an APPOINTMENT there first **

 

          CQC Inspection - Dr Francey & Partners rated “GOOD”

      CQC Inspection – Dr McAlavey & Partners rated “GOOD”

      CQC Inspection – Dr Wearne & Partners rated “GOOD”

 

Practice Charter

The doctors, nurses and administrative staff at this surgery share a commitment to provide you with the highest standard of medical care. In particular:

  • smiling_patientPatients have the right to be treated courteously.
  • Patients have a right to confidentiality.
  • Doctors and nurses will begin surgery at the appropriate time. Any delay will be due to a medical necessity. When there is a prolonged delay, patients have the right to be informed and to make an alternative appointment if they wish.
  • Patients have the right to information about their own health, particularly the illness and its treatment, the alternative forms of treatment and the likely outcome of the illness.
  • The practice will advise patients of the steps they can take to promote good health and to avoid illness e.g. smoking cessation, exercise, immunisation etc. and advice on self-help with minor illnesses.
  • The practice will inform patients of services available by means of its booklet, notice boards, leaflets and newsletter.
  • Patients with urgent medical conditions will be given priority and will be seen as soon as possible, even when this means a delay to booked appointments.
  • New patients will be offered an appointment with the practice nurse or doctor.
  • Patients aged 75 and over who have not attended the surgery within 12 months are welcome to attend for a general consultation and will be offered appropriate health checks. This may take place in the patient’s home if their medical condition requires it.
  • Patients will be referred to a consultant/hospital acceptable to them when their GP thinks it is necessary.
  • Patients will have easy access to the practice complaints procedure.
  • Acute prescriptions will be completed with minimum delay.
  • Repeat prescriptions will be available within 48 hours.
  • Patients may choose whether or not to take part in training.

With these rights come responsibilities, and for patients this means:

  • Treat us with the same courtesy and respect that you expect to receive. We will not tolerate rudeness or abuse of any kind towards our staff, or violence towards anyone in the surgery or to our property.
  • Attend appointments on time or give the practice adequate notice that you wish to cancel  -  lateness or non-attendance inconveniences other patients and wastes appointments.
  • An appointment is for one person only.
  • Patients should make every effort to attend the surgery to make best use of nursing and medical time and ask for a home visit only if too ill to attend surgery. Lack of transport is not a reason to request a visit.
  • Repeat prescriptions should be ordered in plenty of time.
  • Calls to the emergency GP service out of hours should only be made if there is real urgency and attendances at the local A&E department made only for accidents and emergencies.
  • Patients should inform the practice if they change address or telephone number and please remember to include a postcode. It is also important for those receiving treatment at a hospital to inform them of the same changes so that our records match when we communicate with them.
  • Please do not try to pressure staff or doctors into issuing inappropriate medications or repeat prescriptions.


 
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