This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Flu Vaccinations

Are you eligible for a flu vaccine? If so you can now book your flu vaccination appointment.

 

You are eligible to receive a free flu jab if you:

  • Are 65 years of age or over
  • Are pregnant
  • Have certain medical conditions
  • Are living in a long-stay residential care home or other long-stay care facility
  • Receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill

 OVER 65’s clinics start 19th September.

 UNDER 65 and at risk clinics start 14th October.

 Ring the surgery today to make an appointment.

       

 

 

Your Infection

 

 

 

Without antibiotics,

most are better by

How to look after yourself and family

 

Middle ear infection

 

 

8 days

 

 

·        Have plenty of rest

·        Drink enough fluids to avoid feeling thirsty

·        Ask your local pharmacist to recommend medicines to help your symptoms or pain (or both)

·        Fever is a sign the body is fighting the infection and usually gets better by itself in most cases. You can use paracetamol if you or your child are uncomfortable as a result of a fever

·        Use a tissue and wash your hands well to help prevent spread of your infection to your family, friends and others that you meet

 

Sore throat

 

 

7 – 8 days

 

 

Sinusitis

 

 

14 – 21 days

 

 

Common cold

 

 

14 days

 

 Cough or                bronchitis

 

21 days

 

Incorrect information on Google

Please check our here for practice website for information on opening and closing times.

We are aware that information showed by Google about the surgery is incorrect. We are in the process of trying to rectify this.

 

Our opening times are:-

Mon                      8:00am – 6:30pm

Tues                      8:00am – 6:30pm

Wed                      8:00am – 6:30pm

Thur                      8:00am – 6:30pm

Fri                         8:00am – 6:30pm

Sat/Sun                                Closed

 

* Patients wishing to use the Extended Hours Phlebotomy Service NEED to make an APPOINTMENT there first **

 

          CQC Inspection - Dr Francey & Partners rated “GOOD”

      CQC Inspection – Dr McAlavey & Partners rated “GOOD”

      CQC Inspection – Dr Wearne & Partners rated “GOOD”

 

Compliments/Complaints

We make every effort to give the best service possible to everyone who attends our practice and we welcome your feedback and the opportunity for reflective learning. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.


To pursue a complaint please contact the Practice Manager or Office Manager who will deal with your concerns appropriately. You may make a complaint in person, by telephone, by e-mail or in writing. It is important to make your complaint as soon as possible. Further written information is available regarding the complaints procedure from the Reception Team.

If you are unable to make a complaint yourself, then someone can act on your behalf with your written consent. We can accept complaints from:

  • A person acting on behalf of a child, normally the parent or legal guardian
  • A person acting on behalf of a patient who has died, normally the next of kin
  • Someone who has suffered hardship or injustice as a result of actions of the NHS


 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website