This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Flu Vaccinations

Are you eligible for a flu vaccine? If so you can now book your flu vaccination appointment.

 

You are eligible to receive a free flu jab if you:

  • Are 65 years of age or over
  • Are pregnant
  • Have certain medical conditions
  • Are living in a long-stay residential care home or other long-stay care facility
  • Receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill

 OVER 65’s clinics start 19th September.

 UNDER 65 and at risk clinics start 14th October.

 Ring the surgery today to make an appointment.

       

 

 

Your Infection

 

 

 

Without antibiotics,

most are better by

How to look after yourself and family

 

Middle ear infection

 

 

8 days

 

 

·        Have plenty of rest

·        Drink enough fluids to avoid feeling thirsty

·        Ask your local pharmacist to recommend medicines to help your symptoms or pain (or both)

·        Fever is a sign the body is fighting the infection and usually gets better by itself in most cases. You can use paracetamol if you or your child are uncomfortable as a result of a fever

·        Use a tissue and wash your hands well to help prevent spread of your infection to your family, friends and others that you meet

 

Sore throat

 

 

7 – 8 days

 

 

Sinusitis

 

 

14 – 21 days

 

 

Common cold

 

 

14 days

 

 Cough or                bronchitis

 

21 days

 

Incorrect information on Google

Please check our here for practice website for information on opening and closing times.

We are aware that information showed by Google about the surgery is incorrect. We are in the process of trying to rectify this.

 

Our opening times are:-

Mon                      8:00am – 6:30pm

Tues                      8:00am – 6:30pm

Wed                      8:00am – 6:30pm

Thur                      8:00am – 6:30pm

Fri                         8:00am – 6:30pm

Sat/Sun                                Closed

 

* Patients wishing to use the Extended Hours Phlebotomy Service NEED to make an APPOINTMENT there first **

 

          CQC Inspection - Dr Francey & Partners rated “GOOD”

      CQC Inspection – Dr McAlavey & Partners rated “GOOD”

      CQC Inspection – Dr Wearne & Partners rated “GOOD”

 

Appointments

We recently changed how you make an appointment with us with all requests for an appointment with a doctor being triaged by a GP first.

 

We felt the need to change our system to cope with increasing pressure on GP appointments. We would like to allocate each patient to the most appropriate service for them. We have practice nurses who manage chronic diseases, an Advanced Nurse Practitioner to manage minor ailments, an in–house physiotherapist to manage musculoskeletal problems and a Wellbeing Coordinator to help with social problems and signpost to local services outside the NHS.

 

GP appointments can often be better managed by telephone consultations.

This system offers flexibility to the booking GP to manage appointments according to the complexity of the clinical situation. Currently patients are allocated 10 minutes per appointment.

 

We feel the new system has already had a positive affect and patients are benefiting from tailored appointments at times that suit them and for the appropriate length of time, which is often 20 minutes.

 

When you call for an appointment, you will be asked to provide a brief description of your problem. You will then be directed to the most appropriate service. If you require a GP assessment, you will be asked for a contact number for the GP to call you back.

We are unable to give an exact time for your phone call, but will give you either a morning or afternoon timeslot.

The GP will call you back, triage your request and allocate appointments accordingly.

calendar

Nurse Appointments

Appointments with practice nurses are bookable up to 3 months in advance.

 

Translation Service

We have a confidential translation service available over the telephone during consultations if English is not your preferred language.

Extended Hours Surgeries

If we are unable to offer you an appointment at the surgery, the receptionist can arrange a routine appointment for you at our branch surgery at Ellesmere Port Hospital outside usual GP opening hours. These are not with your own GP but will be with a suitably qualified health professional such as a GP or practice nurse.

You can also book an appointment up to 2 weeks in advance by calling 01244 364700 Monday to Friday from 08:00 to 18:00 

Appointments may also be available Monday to Friday evenings or Saturday mornings at Ellesmere Port Hospital or at St Martin’s Clinic in Chester. 

Home Visitsdoctors_bag1

If you are too ill or infirm to attend the surgery, a house visit can be arranged by telephone. It would be helpful if requests could be made before 10:30. You will be asked for a brief description of the problem so that we can visit the most urgent cases first.

 

Training of Medical Students

We are pleased to be an approved practice for training student doctors in their 4th year of medical school. They are usually with us on Fridays. We hope that you will join us in helping with their education but if you would rather not have a student with you in the consultation, please advise a member of staff and your decision will not affect your care in any way.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website