Great Sutton Medical Centre is looking for Patients to make a difference in the practice
Are you a patient of Great Sutton Medical Centre and feel you want to input into how it runs to make a difference for the patients that it serves? then we need you.
What Is a Patient Participation Group (PPG) ?
A Patient Participation Group (PPG) is a group of patients, carers and GP practice staff who meet to discuss practice issues and patient
experience to improve the service.
Purpose of a PPG:
To give patients and practice staff the opportunity to meet and discuss topics of mutual interest. To provide a means for patients to become more involved and make suggestions about the healthcare services they receive. To explore issues from patient complaints and patient surveys, contribute to actions plans and help monitor improvements. To contribute feedback to the practice on National Patient Survey
results and Friends and Family Test feedback to propose developments or change. To support health awareness and patient education.
What should a PPG look like?
A PPG is open to every patient on the GP practice list. All communities, groups, genders, ages, ethnicities, and disabilities representing the patient list are encouraged to join. There are no other membership requirements except that patients must be registered with the practice.
PPG members should as far as possible, be representative of the practice population. In some cases, the practice can ask for support from their local Healthwatch to assist in the recruitment of patients.
PPG’s have been set up as groups of patients from a Medical Practice that act as a “critical friend” to what the Practice is doing and how they are doing it. There is a PPG Committee that liaises formally with the Practice and in Great Sutton’s case, there is also a Virtual PPG for those that cannot attend formal meetings but want to be involved.
For more information or to join:
Please click the registration link above
Alternatively application forms are available at the Practice Reception
or email [email protected] for further information.
PPG successes to date
Purchased a bench for the new builds outside patient area
Provided patient feedback on access issues to New Build for patients
Provided patient feedback on new telephone system, to ensure it is as suitable and easy to use as possible for patients.
“Great Sutton Medical Centre genuinely wants the views of its patient population and this is an opportunity to become more involved or have your say in a constructive way”