The formation of this business plan is an exciting step for the medical practice and represents a chance for self-reflection and to formalise and crystallise our values, beliefs, aims and objectives for the upcoming future.
Great Sutton Medical Centre (GSMC) has undergone a series of rapid changes internally over the past 5 years, and along with the changing nature of general practice nationally this has given us an opportunity to redefine the practice as a business and closely examine how we can best serve our patients now and in the future. In 2019 the three separate practices (Red, Blue and Green) merged to become 1 large entity Great Sutton Medical Centre.
The culmination of this merger has meant that there have been opportunities to align Ethos, develop a clear plan and to streamline processes to provide more effective services.
We have involved our entire practice team in developing and refining the ideas contained within this plan, and we hope it will provide a useful guide for existing and future team members to help understand who we are, the challenges we face, how we intend to meet them and what we plan to do in the future.